Lodge A Return

Before submitting a return request, please note that we only accept returns for items with physical defects. For complete policy details, please review our Refund Policy.

Return Process

1. Email returns@barklyandco.com with the following information:
• Order number
• Items you wish to return
• Description of the physical defect
• Your preferred outcome (exchange or store credit)
• Your contact details
2. Our team will review your request and respond within 48 hours with:
• Return approval or rejection
• Return shipping instructions if approved
• Any additional information required
3. If approved, carefully package your items:
• Original tags must remain attached
• Items must be in original, as-sold condition
• Pack securely to prevent damage during transit
4. Ship your return:
• Use a trackable shipping service
• Insurance is recommended
• Keep proof of posting
• Return shipping costs are your responsibility

Important Notes

• Items must be returned within 30 days of delivery
• Sale items are not eligible for returns
• Limited Edition items are eligible for store credit only
• Returns shipped without prior approval will not be processed
• Processing time is 3-5 business days after receipt

For any questions about your return, please contact returns@barklyandco.com.